Our Privacy Policy
Last updated: July 26, 2026
Scope of This Privacy Policy
This Privacy Policy applies to personal information Santa Albert collects through SantaAlbert.com and through related business communications and transactions, including inquiry, quote and reservation forms, email, telephone, invoices, agreements, and event-planning communications.
This policy does not control the independent privacy practices of third-party websites or services linked from or used with this website. Those services maintain their own privacy notices and policies.
What Information Do We Collect?
Santa Albert may collect personal information that you voluntarily provide through contact, quote, and reservation forms; email or telephone communications; Appearance Agreements; invoices; and event-planning correspondence.
Depending on the services requested, this information may include:
Your name, email address, telephone number, and mailing or billing address.
Event details, including the date, time, location, type of celebration, organization name, anticipated guest count, requested services, and special instructions.
Limited information about children or other guests supplied by an authorized adult for personalization, safety, or requested accommodations.
Communications, signed agreements, invoice information, transaction amounts, payment dates, and payment status.
Photographs or videos created or provided in connection with a Santa appearance or photography service.
Technical information collected automatically by Yola or other website services, such as browser or device information, IP address, cookies, local-storage data, and basic website-usage information.
Online payments are processed by Square. Santa Albert does not receive or store customers’ complete credit- or debit-card numbers.
How Do We Use Your Information?
Santa Albert may use personal information to:
Respond to questions, inquiries, quote requests, and reservation requests.
Check availability and prepare personalized quotes.
Create and administer Appearance Agreements, invoices, payments, and reservations.
Plan and personalize Santa appearances, photography services, gift presentations, and requested accommodations.
Communicate important information before and after an appearance.
Deliver photographs, gallery access, or other services requested by the client.
Maintain business, accounting, tax, insurance, and transaction records.
Operate, secure, troubleshoot, and improve the website and customer experience.
Prevent fraud, misuse, or safety concerns and protect Santa Albert, clients, guests, and others.
Comply with legal obligations and respond to lawful requests.
Send promotional or returning-client communications when the recipient has consented or when otherwise permitted by law. Recipients may request removal from future promotional emails at any time.
Santa Albert uses personal information only for purposes reasonably connected to the services requested, normal business operations, safety, or legal requirements.
Photographs, Videos, and Promotional Use
Santa Albert may create photographs or videos while providing appearance or photography services. Images may be delivered to the client, included in a private event gallery, or retained according to the data-retention practices described in this policy.
Santa Albert will not knowingly use identifiable client or guest photographs or videos on SantaAlbert.com, social media, advertisements, portfolios, or other promotional materials without prior written authorization. Authorization may be provided through an Appearance Agreement, photography release, or other written consent.
When an identifiable minor appears in promotional material, written permission must be provided by the child’s parent or legal guardian, or by an authorized organization confirming that it has obtained the necessary permission.
A client or authorized individual may contact Santa Albert with questions about an existing authorization or to request that future promotional use stop. A request cannot always reverse materials that were previously printed, distributed, or published by third parties.
How Long Do We Keep Personal Information?
Santa Albert generally retains client agreements, invoices, payment records, correspondence, and event-planning information for up to three years after the related appearance or transaction. Records may be kept longer when reasonably necessary for accounting, tax, insurance, legal, fraud-prevention, dispute-resolution, or other legitimate business requirements.
Information provided about children or other guests for personalization, safety, sensitivities, or requested accommodations is generally retained for up to three years. A parent, legal guardian, or authorized client may request earlier deletion unless the information must be retained for a legitimate legal or business reason.
Online photographs and event galleries are generally available for one year after the event. After that period, galleries and photographs may be removed without further notice. Clients should download and securely save any photographs they wish to keep.
When information is no longer reasonably necessary for the purpose for which it was collected—or for an applicable legal or business requirement—it may be deleted, anonymized, or securely disposed of.
Your Privacy Choices and Requests
You may contact Santa Albert to ask what personal information is maintained about you, request that inaccurate information be corrected, or request deletion of information that is no longer needed.
Submit requests through the Contact Us page and include enough information to help locate the relevant records. Santa Albert may take reasonable steps to verify your identity or confirm that you are authorized to make a request concerning another person.
Some information may need to be retained to complete a transaction, maintain accounting, tax, insurance, or legal records, resolve disputes, prevent fraud, enforce agreements, or protect the safety and rights of Santa Albert, clients, guests, and others.
Santa Albert will respond within a reasonable period. Nothing in this section limits any privacy rights available under applicable law.
How Do We Protect Personal Information?
Santa Albert uses reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
Access to client information is limited to people and service providers who reasonably need it to perform business-related services. Santa Albert also relies on established third-party providers, including Yola and Square, to maintain security for the website, hosting, forms, and payment processing under their own security practices.
Online payments are processed by Square. Santa Albert does not receive or store customers’ complete credit- or debit-card numbers.
No method of electronic transmission or storage is completely secure. Although reasonable precautions are taken, Santa Albert cannot guarantee absolute security.
Cookies and Similar Technologies
This website is built and hosted with Yola, which uses certain cookies and local-storage technologies to operate the website, support security, and collect basic website-usage statistics. Additional cookies or similar technologies may be used by third-party services embedded in the website, depending on the features currently enabled.
Visitors can manage or delete cookies through their browser settings. Visitors are given choices concerning non-essential cookies through the website’s cookie-consent banner.
Google Analytics and Online Tracking
SantaAlbert.com uses Google Analytics to understand how visitors find and use the website, evaluate website traffic, and improve content and services. Through cookies and similar technologies, Google Analytics may collect session statistics, approximate location, browser and device information, pages visited, referral source, visit duration, and interactions with the website. Google may process an IP address briefly to determine approximate location and route the information, but Google Analytics 4 does not log or store individual IP addresses.
Santa Albert does not intentionally send names, email addresses, telephone numbers, payment-card information, or other directly identifying customer information to Google Analytics.
Some web browsers offer a “Do Not Track” setting. Because there is no universally accepted technical standard for responding to these signals, SantaAlbert.com does not currently respond to them in a standardized manner. Visitors may manage cookies through their browser settings and may use Google’s Analytics opt-out browser add-on to limit Google Analytics measurement.
Google Analytics operates under Google’s own privacy policies and data practices.
When Do We Disclose Personal Information?
Santa Albert does not sell, rent, or provide customers’ personal information to advertisers or unrelated companies for their own marketing purposes.
Limited personal information may be disclosed to trusted service providers that help operate the website and business, such as Yola for website hosting, Square for payment processing, and services used for email, forms, scheduling, accounting, or recordkeeping. Information is disclosed only as reasonably necessary for those providers to perform their services.
Information may also be disclosed when required by law, in response to a lawful request, or when reasonably necessary to protect the rights, property, or safety of Santa Albert, clients, guests, or others.
Third-Party Websites and Services
SantaAlbert.com may contain links to, or use services provided by, third parties such as Yola, Square, email and form providers, scheduling services, photo-gallery services, social-media platforms, and other vendors that support the website or Santa Albert’s business operations.
These third parties operate under their own terms and privacy policies. Santa Albert does not control and is not responsible for their independent privacy practices, content, or security. Visitors should review the privacy notice of any third-party website or service they choose to use.
A link to a third-party website does not necessarily mean Santa Albert endorses every product, service, statement, or practice offered by that website.
Children’s Privacy
Santa Albert’s inquiry, quote, and reservation forms are intended to be completed by adults. Santa Albert does not knowingly request or collect personal information directly from children under 13.
Parents, legal guardians, teachers, caregivers, or authorized event organizers may voluntarily provide limited information about a child—such as a first name, age range, interests, accomplishments, sensitivities, or requested accommodations—to help plan and personalize a Santa appearance. The adult submitting the information should provide only what is reasonably necessary and must be authorized to share it.
Information about children is used only for appearance planning, personalization, safety, and requested accommodations. It is not sold or provided to advertisers for their own marketing. Parents or legal guardians may contact Santa Albert to request that a child’s information be corrected or deleted, subject to reasonable identity verification and any legal or recordkeeping requirements.
Changes to This Privacy Policy
Santa Albert may update this Privacy Policy when business practices, website features, service providers, or legal requirements change. The revised policy will be posted on this page with a new “Last updated” date.
If a change materially affects how personal information is collected, used, or disclosed, Santa Albert may provide additional notice when reasonably appropriate, such as a prominent notice on the website or direct communication to affected clients.
Contact Us About Privacy
Questions, concerns, or requests concerning this Privacy Policy or Santa Albert’s handling of personal information may be submitted through the Contact Us page.
When making a privacy request, please provide enough information to identify the relevant records and explain what you are requesting. Do not include payment-card numbers, Social Security numbers, passwords, or other highly sensitive information in your message.
