Frequently Asked Questions: Answers to Questions visitors may have.

 FAQ's (Frequently Asked Questions) 


If your question is not answered here, please contact us    

1) Does Santa Albert arrive dressed in his suit and ready to perform or do I provide a changing room.    
 In most cases, he arrives ready and dressed for your event. If he requires a changing area his elves will inform you before your event.    

2) Can I hire Santa for 15 minutes.      
 Sure you can even have him at your event for 5 minutes. We do have a one-hour minimum charge.  

3) We are a nonprofit can Saint Nick perform at no charge.      
 In most cases, he will perform for valid Non-Profits at a reduced rate.  

4) Do you carry Liability insurance.   
Yes, his elves will provide an additional insured certificate with prior 7 business days notice. 
5) Can we take pictures/videos with Santa.     
Yes, only for personal use. If you are using his image for promotional purposes, or are selling pictures with him and your guests, please contact us.   

6) Do you have a photographer, provide backdrops, props, or a Santa chair for rent.    
Yes, we can provide digitally printed Keepsakes instantly for your guests to take home and Santa Albert’s Awesome Throne, backdrops & props to make your event an unforgettable occasion.  Santa Albert'sthrone is only available to clients on our current reservation calendar. 

7) Do I pay Kris Kringle directly.    
 No, we require a 50% deposit payable online and a signed Appearance  Agreement when making your reservation with the balance to be mailed within three days after his performance.   

8) Is Father Christmas pet-friendly.    
 Of course, Santa Albert always arrives with special pet treats.  Please advise us in advance to include your pets in images with Santa Albert.   

9) Does Saint Nick have experience with Special Needs children.    
Yes, we have been visiting families with special needs children regularly for over 25 years.

10) Do you have other Holiday Characters that can be added to my reservation.
Yes, we have several additional characters that can assist with activities and pose for pictures. For more information about those characters check out our Additional Holiday Characters page for more details.

11) Can I get a DISCOUNT when I PRE-ORDER KEEPSAKES with my reservation.
Yes, When completing your reservation request add Keepsakes to your order by answering YES to line #17 to receive up to a 40% discount on Digital images.

12) What is your SPECIAL offer for PRESS CLIENTS.
New clients booking before August 01, 2023 for a Monday, Tuesday, or Wednesday appointment in December 2023 will enjoy a 25% discount. That's a $68.75 savings.